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Graphic Design

Support

Artwork & Proofing

  • How do I submit my art/logo files?
  • What if I don't have art/logo files?
  • Will I see a proof?
  • What about turnaround time?

Ordering, Payment & Shipping

  • How do I place an order?
  • What are the steps of the order process?
  • Is there a minimum order size?
  • Will I get a discount for large quantities?
  • Is my order secure?
  • What are the terms & conditions of sale?
  • How and when do I pay for an order?
  • How will my order arrive?

Use of Trademark

  • Customer use of trademarks

Terms & Conditions

  • Returned Checks
  • Payment Terms
  • Shipping Delays
  • Warranties
  • Merchandise Consistency
  • Transfer of Ownership of Merchandise
  • Acceptance
  • Sales Tax
  • Cancellations and Alterations to Existing Orders
  • Claims, Adjustments and Returns
  • Overages and Shortages
  • Site Pricing
  • Site Images
  • Special Offers